Consultation Charges & Refund Policy
- Consultation Charges
- All consultations offered by Tradeforte Consultancy Services are chargeable and must be paid in advance at the time of booking.
- The consultation fee covers the time, expertise, and professional advice provided during the session — whether conducted online, via call, or in person.
- Consultation rates are displayed on our website or communicated through official Tradeforte channels.
- Payment Options
- Payment for consultations must be made securely through the payment gateway integrated on our website.
- All transactions are processed through secure, encrypted channels to ensure data and payment safety.
- Once your payment is successfully completed, you will receive an email or WhatsApp confirmation along with your consultation booking details.
- All payments are accepted in Indian Rupees (INR) and are subject to applicable taxes and charges.
- Booking Confirmation
- Consultation slots are confirmed only after payment is successfully received.
- Appointment timing will be finalized based on consultant availability and communicated through email, SMS, or WhatsApp.
- Refund Policy
- Consultation charges are non-refundable, as each slot is reserved exclusively for the client once booked.
- However, refunds may be issued under the following conditions:
- The consultation was cancelled by Tradeforte Consultancy Services due to unavoidable reasons.
- A technical issue or scheduling error from our end prevented the consultation from taking place.
- A refund request is made at least 24 hours before the scheduled session, subject to administrative deductions.
- Approved refunds will be processed to the original payment method within 7–10 working days.
- Rescheduling Policy
- Clients may request to reschedule their consultation by giving at least 24 hours’ prior notice.
- Requests made within 24 hours of the session may not be accommodated and may attract a rebooking fee.
- Only one rescheduling is permitted per booking. Additional changes will require a new consultation booking.
- No-Show Policy
- If a client fails to attend the consultation without prior notice, it will be treated as a no-show, and the consultation fee will be forfeited.
- No refund or rescheduling will be offered for no-shows.
- Consultation Scope
- The consultations provided by Tradeforte Consultancy Services are advisory in nature, based on the details shared by the client.
- Tradeforte shall not be responsible for any business, operational, or financial decisions or outcomes arising from the advice given during consultations.
- Policy Updates
- Tradeforte Consultancy Services reserves the right to modify or update this policy at any time without prior notice.
- The most recent version of this policy will always be available on our website. Continued use of our services implies acceptance of the updated terms.